Wednesday Meditations
with Dr. Rick Hanson
Wednesday
Meditations
with Dr. Rick Hanson

FAQs

How do I get started with Zoom?

Zoom is an easy-to-use meeting platform designed to be used as a cloud service.

To join a meeting, you will need to sign up at //zoom.us. Once you have signed up, the desktop app will auto-download. To download on your phone or another device, search for the Zoom app in Apple Store or Google Play.

To join a meeting, click on the link we’ll send you in an email for the Wednesday evening meditation. If you have not used Zoom before, you will be prompted to enter a display name. This is the name that will appear next to your image and helps to identify you to others in the meeting.

You will then be prompted how you would like to join your audio: by computer or telephone. (Tip: You can click the “Automatically join audio by computer” box and you won’t get prompted again with this choice.) To join by computer, click on the “Join Audio by Computer” button.

During the meeting, the host (usually Rick) will have control over the muting of participants and will mostly keep them muted to ensure a quiet space for everyone. 

During the Q&A session, if you would like to ask a question, use the Chat window and type in a question (click on the “Chat” icon in the tool bar to make the Chat box visible, then type a question where it says “Type Message Here”). Your question will be visible to all participants, and the teacher will decide which questions to choose to answer.

When the meeting is finished, the host will end it and your screen will disappear. To leave the meeting earlier, click the “Leave Meeting” button in the bottom right corner.

Can I join via telephone instead of my computer or mobile device?

Yes! If you would like to attend a Zoom meeting by phone, please call the U.S. number listed in your Zoom invitation email (or the number from the country you’re calling from). Then enter the Meeting ID and PIN (if required) when prompted. Note that calls will be charged by standard rates depending on your location.

Can I use a combination of computer and audio-via-telephone?

Yes! Just enter the Zoom room via your computer first, then select “Join By Phone” when the audio pop-up window appears. This will display the U.S. dial-in number (or the number listed in the country you are dialing from), as well as the Meeting ID and PIN or password. Dial in from your phone and your computer video and phone audio will be synchronized.

I can’t see the Chat window. How do I send a message?

Hover your mouse over the Zoom window until the toolbar appears at the bottom of the window. Click on the “Chat” icon. This will open the Zoom Group Chat window on the right side of your window. Enter a message at the bottom of this window where it says, “Type Message Here,” then click return to post it. The message will appear in the chat window for all participants to view.

The host has opened the meeting up for participants to speak, but no one can hear me! What do I do?

Hover your mouse over the Zoom window until the tool bar appears at the bottom of the window. In the lower left corner, click on “Unmute.” This will enable your microphone and people should be able to hear you. If they still can’t, it could be an issue with your computer audio configuration (see below).

I prefer not to be seen during meditation periods. How do I turn off my video?

Hover your mouse over the Zoom window until the tool bar appears at the bottom of the window. In the lower left corner, click on “Stop Video.” This will turn off your camera and you will no longer be seen by others. When you are ready to be seen again, simply click on the same button that will now say, “Start Video.”

I notice that when some participants’ videos are turned off a picture of them comes up rather than their name. How do I do this on my window?

Log into your Zoom account at //zoom.us and click “Profile” in the left-hand column. You can add a photo next to your name here. Once uploaded, this photo will appear in your box every time you stop your video during a meeting.

My Mute button is not on but people still can’t hear me, what do I do?

It’s a good idea to test your audio and video before you join a meeting. 

To test your audio: when the first pop-up window appears after you’ve clicked the Zoom meeting link, you’ll see “Test speaker and microphone” under the large green “Join with Computer Audio” button. Click this first. A pop-up window will appear to test your speakers and ask you if you’ve heard a ringtone. If you don’t hear the ringtone, click “No” and then select another speaker on your computer or device from the drop-down menu. Once you hear the ringtone, click “Yes” to continue to the microphone test.  If you don’t hear an audio replay of your voice, click “No” to switch microphones until you hear the replay. Click “Yes” when you hear the replay and you will be directed to a window that allows you to “Join with Computer Audio”.

If you are already in a meeting and participants can’t hear you, you can access your audio settings and test your audio by clicking on the Meeting Controls (the up arrow next to the “Unmute” button on the toolbar). Click on “Test Speaker & Microphone” and you will be taken through the same procedures described above.

Is there a way to turn off the Chat window during part of the session?

Yes! Click on the down arrow next to the Zoom Group Chat and select “Close.”

Is there a way to automatically adjust the volume of the person speaking?

Unfortunately, no. You’ll need to do this manually using your computer or device volume button.

I’m a regular Zoom user and notice that some of the functions I usually see aren’t available during our meditation meetings. Why is this?

To make for a smooth and comfortable experience for everyone, we have adjusted many settings so that participants have less functions, but more security. These include: no private messages to others in the chat, no file sharing, and no screen sharing.

Can I log into a Zoom session more than once?

Yes! If you get cut out of the meeting, just log back in using the same link. You can also log into multiple devices at the same time with the same link.

Can I record the Zoom session?

No. Only the host can record. All Wednesday night meditation sessions are recorded, posted on the website, and the link emailed to participants.

Can I chat privately with another meeting participant?

We’ve disabled this function to keep the meditation as calm and focused as possible.

Can I use a Virtual Background so other people can’t see my messy room and private space?

Yes! Click on the up-arrow next to the Stop Video button and select “Choose Virtual Background.” Choose an available option or upload your own image by clicking on the + sign.

Is there a way to turn off the chat notifications that pop up in the Zoom toolbar?

While Zoom has this on their list of feature requests, there is not a way to do it just yet. However, one workaround is to partially minimize a static browser window (i.e. a text-based Google Chrome page with no animations) and move it over the Zoom toolbar, so it covers the notifications.

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